Privacy policy.

Last Updated: October 2025
Scout O'Donnell Coaching

Scout O'Donnell Coaching (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the rights you have regarding your data. By using our website, services, programs, or digital products, you agree to the terms outlined here.

Who We Are

Business Name: Scout O'Donnell Coaching
Location: United States
Contact: info@scoutodonnell.com

We provide life coaching services and digital resources for people navigating chronic illness and life transitions. We are not medical providers or mental health professionals.

Information We Collect

We may collect the following types of information:

A. Personal Information

Provided voluntarily through:

  • Website forms

  • Scheduling platforms (e.g., Acuity)

  • Coaching intake forms

  • Email sign-ups

  • Digital product purchases

This may include:

  • Name

  • Email address

  • Phone number

  • Payment details (via PayPal or Stripe)

  • General lifestyle and goals

B. Health-Related Information

If you choose to share information such as your diagnosis, symptoms, or health history, it may be stored in your secure Notion client portal. This information is voluntary and used strictly to personalize your coaching experience. We are not subject to HIPAA.

C. Automatically Collected Data

Through Squarespace, Google Analytics, or other tools:

  • IP address

  • Device type

  • Browser information

  • Site usage data

How Your Information Is Used

We use your information to:

  • Provide coaching sessions and client communication

  • Customize your client portal, worksheets, and resources

  • Deliver digital products and downloads

  • Process payments and send invoices

  • Respond to questions and support requests

  • Send email communications (only with your consent)

  • Improve website performance and offerings

We do not sell or rent your information.

How Information Is Shared

We only share data with trusted third-party providers who help run our business:

  • Squarespace – website hosting and forms

  • Acuity Scheduling – bookings

  • PayPal / Stripe – payments

  • Google Workspace – email

  • Notion – client portals

  • Email Marketing Platforms – newsletters (Squarespace Email Campaigns)

These providers are required to protect your information and use it only as necessary to support our services.

Data Storage & Security

We take reasonable steps to protect your information using password protection, secure platforms, and encrypted connections when possible.

While no system is 100% secure, we do not intentionally collect or store excessive sensitive data. You control what you choose to share.

Your Rights

You have the right to:

  • Request access to the information we hold about you

  • Correct or update your personal information

  • Request deletion of your data (when legally possible)

  • Opt out of email marketing at any time

To make a request, email info@scoutodonnell.com.

Payment Processing

All payments are handled securely by PayPal or Stripe. We do not store your credit card details on our website or servers.

Digital Products & Downloads

When you download resources (e.g., workbooks, cheat sheets), we may collect your name and email to deliver your purchase and send related updates. You can unsubscribe from communications at any time.

Cookies & Tracking

Our website may use cookies or similar technologies to improve usability and analytics. You can disable cookies in your browser settings.

Use By Minors

Our services and website are primarily designed for adults, but individuals under 18 may access coaching or resources with the consent and involvement of a parent or legal guardian. We do not knowingly collect personal information from minors without guardian permission.

If we learn that a minor has submitted personal information without appropriate consent, we will take steps to delete or secure that information.

Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted with a new “Last Updated” date.

Contact

If you have questions about this Privacy Policy or your information, contact:

info@scoutodonnell.com or submit an inquiry